SPECIFICATIONS
Brand Name: vecalon
Certificate: No
Certificate Type: GTC
Choice: yes
Earring Type: Stud Earrings
Fine or Fashion: Fine
Gender: Women
Gift for: women/mother/wife/girlfriend/Lady
Hign-concerned Chemical: None
Item Weight: 2g
Jewelry box: With Jewelry box
Main Stone: Zircon
Main stone size: 5/6/7/8mm
Metal Stamp: 925,Sterling
Metals Type: Silver
Occasion: Engagement
Occasion for: Engagement/wedding/party/anniversary/Birthday
Origin: Mainland China
Shape\pattern: Geometric
Side Stone: Other Natrual material
Stamped: S925
Style: Classic
is_customized: Yes
semi_Choice: yes
Shipping and Delivery
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We ship all parcel within 48 hours after payment, provide all kinds of shipping method. If you want to specify the shipping method, please pay shipping cost. Below is the estimate delivery speed for your reference. Thank you! * If your order cost exceed US $200, We will provide you free DHL, FedEx, or Aramex shipping service.(remote country request US $200) |
| Shipping Way | Delivery Time | Tracking Website |
| Post Air Mail | 10-60 days | www.17track.net/en/ |
| ePacket | 7-20 days | www.17track.net/en/ |
| Singapore Post | 15-45 days | www.17track.net/en/ |
| EMS | 5-15 days | www.ems.com.cn |
| DHL | 3-10 days | www.dhl.com |
| FedEx | 3-8 days | www.fedex.com |
| Aramex | 5-10 days | www.aramex.com |
| UPS | 5-10 days | www.ups.com |
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The delivery speed only for reference, sometimes will be delayed by holidays, festivals, bad weather, customs, Etc. | |||||||
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Post Air Mail to South American countries may take longer than 60 days. | |||||||
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Express usually have customs tax issues, in that case, please cooperate with customs to pay tax. Refund and Return 
Feedback
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Occasion and Gifts
What types of jewelry do you offer?
Timelesstrove specializes in a diverse collection of fashionable jewelry, including elegant necklace and earring sets, as well as exquisite 925 sterling silver rings. Our pieces are designed to enhance any outfit and are suitable for various special occasions, such as weddings and anniversaries.
What is the quality of your jewelry?
We pride ourselves on providing high-quality jewelry. Our products are crafted from premium materials, including 925 sterling silver, ensuring durability and a luxurious appearance. Each piece is designed to withstand regular wear while maintaining its elegance.
How long does shipping take?
Orders are processed within 1–3 business days. Shipping times vary based on location: for the US and Canada, it typically takes 5–10 business days, while international shipping may take 7–15 business days. Please note that delays may occur due to customs or weather conditions.
What is your return policy?
We have a 30-day return policy. To be eligible for a return, items must be unworn, unused, and in their original packaging. If you wish to return an item, please contact us to initiate the process. Note that certain items, such as sale products and gift cards, are non-returnable.
Do you offer free shipping?
Yes, we offer free shipping on orders over $50. Once your order ships, you will receive tracking information via email to monitor your shipment.
Can I exchange an item?
While we do not facilitate direct exchanges, the fastest way to obtain a different item is to return the original item and make a separate purchase for the new one once the return is accepted.
What should I do if my item arrives damaged?
If your order arrives defective or damaged, please inspect it immediately and contact us. We will evaluate the issue and work to resolve it promptly, ensuring your satisfaction with our products.
How can I contact customer service?
You can reach our customer service team by emailing us at calebgordon07@gmail.com. We are here to assist you with any questions or concerns you may have regarding our products or policies.
